App Support技术支持
PENUMBRA'S WORK · 半影工坊
Need a hand with one of our apps? This is the shared support page for Penumbra’s Work, including Windro.
Contact support
For technical issues, feedback, or questions, email [email protected]. Please include the app name in the subject.
Help us understand the issue
- App name and version
- Device model and operating system version
- What you expected, what happened, and steps to reproduce it
- A screenshot, if useful, with any personal information removed
Never send passwords, verification codes, or full payment details. Send only information needed to explain the issue.
Windro
For sound issues, please mention whether you were using the device speaker, wired headphones, or Bluetooth, and whether the app was in the foreground or the screen was locked.
Terms and privacy
Read our Terms of Service and Privacy Policy. For questions about a specific app’s privacy practices, include its name in your email.
使用应用时遇到了问题？这里是半影工坊旗下应用的统一技术支持页面，包括 Windro（窗边）。
联系支持
技术问题、使用反馈或其他疑问，请发送邮件至 [email protected]，并在邮件标题中注明应用名称。
帮助我们了解问题
- 应用名称与版本号
- 设备型号与操作系统版本
- 预期结果、实际情况，以及问题出现的操作步骤
- 如有帮助，可附上已遮挡个人信息的截图
请勿发送密码、验证码或完整支付信息，仅提供说明问题所需的内容。
Windro · 窗边
如果遇到声音问题，请说明当时使用的是设备扬声器、有线耳机还是蓝牙设备，以及应用位于前台还是设备处于锁屏状态。